New Report: Former Gartner Analyst Compares 8 Live Chat Companies

Which live chat solution is right for you? New Report – Now Available The crowded market of live chat providers can be confusing and daunting to sort through. But the Live Chat Market Overview 2012 makes sense of the chaos. This thorough report, authored by a former Gartner analyst, studies the market leaders in great detail to help you find the reliable, scalable solution that's right for you. Download Live Chat Comparison 2012 This report takes a look at 8 leading live chat providers and provides analytic tools to help your firm evaluate the "fit" of each. The most comprehensive report on live chat technology providers available. Compares 8 providers across 20+ features and 15+ other critical factors. Covers recent market acquisitions and new entrants. Provides multi-variant analysis to help uncover strengths and Includes thoughtful commentary and guidance on past and present trends. If you're looking for a live chat provider, or if you already have one and want to see how they compare, download the Live Chat Comparison 2012 report now. Learn more at www.livechatcomparison.com © LogMeIn, Inc. Live Chat Comparison was commissioned by LogMeIn, Inc. Excerpts from the report: "....the companies in the live chat specialists vendor space are, to a large degree, the pioneers of live chat" "...the required skill sets of live chat agents are very different from telephony agents. They must be treated differently to be effective." "....an initial level of convergence is taking place that is creating a new technology segment..."

 

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