Search This Blog

Tuesday, 31 July 2012

[Whitepaper] Do you measure up? Newly updated benchmarks on live chat


Download the full Live Performance Benchmark Whitepaper today.

Click to download


Newly updated live chat benchmarking whitepaper.



BoldChat has just published the industry's most
comprehensive set of live chat benchmarks. The 2012 Performance Benchmarking Whitepaper queried the summative data of our entire customer base – one of the
largest live chat user groups in the world.

This paper includes the 7 most important benchmarks to measure and includes 5 conclusions that all ecommerce
and website businesses should know. The paper includes
stats such as:

Those who chat are 7.5 times more likely to buy than non-chatters

Those who engage in chat via proactive chat are 8 times more likely to purchase

There is a definite link between chat satisfaction scores and likelihood to convert

Chatters buy 55% more on average than non-chatters


The report is short, easy to read, and packed with amazing statistics.

If you already have live chat, this report will help you gauge how you're doing. If don't have live chat, this report will tell you what to expect from it.

The Live Chat Performance Benchmark 2012 edition is available now, for free.

BoldChat, powered by LogMeIn, Inc.
2024 N Woodlawn, Ste 350 Wichita, KS
sales@boldchat.com
www.boldchat.com

 

ECT News Network subscribers periodically receive special announcements on behalf of our sponsors.
To adjust your subscription settings, click here to manage your account.
This email was sent by ECT News Network, Inc. 17555 Ventura Blvd., Suite 200, Encino, CA 91316

Tuesday, 17 July 2012

Tech News Flash


Tech News Flash: Tuesday -- July 17, 2012

TechNewsWorld -- All Tech - All The Time
http://www.TechNewsWorld.com
Part of the ECT News Network

Headline Scan
World's Most Powerful Laser Could Pew Pew Its Way to Fusion Power
Symantec Update Leaves XP PCs Feeling Blue
Skype IMs Go Rogue
Google to EU: Let's Make a Deal
Mountain Lion to Descend July 25

Message From Our Sponsor
"There is a greater ROI with OpManager than with the
other more costly monitoring systems like IBM Tivoli,
HP OpenView or MS SCCM. Not mention the ease of
installation & configuration as compared to HPs/ IBMs."
- David Henry. Try OpManager free for 30 days now.
http://www.ectnews.com/adsys/link/?crid=7949/opmanager

News Alerts From ECT News Network
Get the day's top business and technology news delivered
to your inbox as stories break. Sign up today -- it's free!
http://www.ectnews.com/adsys/link/?crid=2202/News_Alerts

Follow Us on Twitter
To start receiving updates from TechNewsWorld, please visit:
http://twitter.com/technewsworld

Podcast
The Cloud: Aggressive Adoption, Accretive Benefits (30:53 minutes)
"We accelerated the whole process and we have these things that we call
'fuzzies,' things that we can do for the business that they weren't
expecting," said Revlon CIO David Giambruno of his company's cloud
adoption process. "Every couple of months, we would start delivering new
capabilities."
http://www.ectnews.com/shared/audio/ect-gardner-2012-07-16.mp3

Today's Story Highlights

World's Most Powerful Laser Could Pew Pew Its Way to Fusion Power
The United States National Ignition Facility at Lawrence Livermore
National Laboratory has successfully fired the most powerful laser beam
ever recorded. It took 192 laser beams to deliver more than 500 trillion
watts, or terawatts, of peak power and 1.85 megajoules of ultraviolet
laser light to a target 2mm in diameter.
http://www.technewsworld.com/story/75657.html

Symantec Update Leaves XP PCs Feeling Blue
Symantec has determined that combining the newest version of its
antivirus software with the decade-old Windows XP operating system can
cause users' PCs to freeze up with the dreaded Blue Screen of Death.
After Symantec analyzed the problem, it revealed that the
incompatibility hit machines running the OS in combination with certain
other applications.
http://www.technewsworld.com/story/75655.html

Skype IMs Go Rogue
Some users of Microsoft's Skype service are having problems with their
text messages, as detailed in the Skype support network. Skype instant
messaging contacts are getting messages originally addressed to others.
A few users who got messages from one Skype contact found those messages
were somehow sent from their accounts to yet other Skype contacts
without their knowledge.
http://www.technewsworld.com/story/75650.html

Google to EU: Let's Make a Deal
Today in international tech news: Google revises its offer in an attempt
to settle the EU's antitrust investigation. Also: A handful of
publishing companies are suing a popular file-sharing site in Poland; a
pair of South Korean companies get into a spat about technology theft;
and Samsung plops down big money for a British wireless technology
company.
http://www.technewsworld.com/story/75653.html

Mountain Lion to Descend July 25
Apple's upcoming operating system, OS X 10.8 Mountain Lion, may be
scheduled to land on July 25, according to a recent report. The OS has
200 new features and is designed to seamlessly tie together apps from
across Apple's hardware ecosystem. If the rumored date holds true, the
operating system will launch the day after Apple announces its latest
quarterly earnings report.
http://www.technewsworld.com/story/75649.html

How to Advertise in This Newsletter
To advertise in this newsletter or elsewhere on ECT News Network,
please call our sales department toll-free at (877) 328-5500, or view
our online media kit at
http://www.ectnews.com/advertising/

About TechNewsWorld
TechNewsWorld covers the most important technology news,
developments and trends with insightful analysis and commentary by our
team of award-winning writers. TechNewsWorld's coverage areas include
hardware, software, networking, wireless computing, personal
technology, security, and cutting-edge technologies for businesses and
consumers. Serving as an essential resource both for professionals
and for end-users, TechNewsWorld is the most comprehensive
one-stop destination for fresh technology information and perspectives
on the Internet.

Subscribing and Unsubscribing
You are receiving the Tech News Flash in response to your request
on the TechNewsWorld Web site for our daily newsletter. If you wish
to make changes to your newsletter subscription, or if you wish to
receive other free newsletters from the ECT News Network, please click
here:
Newsletter Management Wizard

If this e-mail was forwarded to you and you wish to subscribe to
this FREE newsletter, please use our newsletter sign-up wizard:
http://www.ectnews.com/perl/newsletter_registration.pl/

Feedback
We welcome your feedback. Contact us online at
http://www.ectnews.com/perl/contact_form.pl?to=editorial

Copyright 2012 ECT News Network, Inc. All Rights Reserved.
ECT News Network, Inc.
17555 Ventura Blvd., Suite 200
Encino, CA 91316

Monday, 16 July 2012

Tech News Flash


Tech News Flash: Monday -- July 16, 2012

TechNewsWorld -- All Tech - All The Time
http://www.TechNewsWorld.com
Part of the ECT News Network

Headline Scan
RIM Rages Against the Dying of the Developer Light
Make Room for Mini: Will a 7-Inch iPad Make App Devs Sweat?
DNSChanger: Just a Dress Rehearsal
Patent Infringement Bill Rattles RIM
Apple Finds It's Easier to Be Green Than Not
Did Jack Welch Destroy US Productivity?
The Grounding of Mozilla's Thunderbird
Tehula Finds Friends Without Fuss but Flirts With Disaster
Hacker Exploits a Loophole to Score Free App Goodies

Message From Our Sponsor
"There is a greater ROI with OpManager than with the
other more costly monitoring systems like IBM Tivoli,
HP OpenView or MS SCCM. Not mention the ease of
installation & configuration as compared to HPs/ IBMs."
- David Henry. Try OpManager free for 30 days now.
http://www.ectnews.com/adsys/link/?crid=7949/opmanager

News Alerts From ECT News Network
Get the day's top business and technology news delivered
to your inbox as stories break. Sign up today -- it's free!
http://www.ectnews.com/adsys/link/?crid=2202/News_Alerts

Follow Us on Twitter
To start receiving updates from TechNewsWorld, please visit:
http://twitter.com/technewsworld

Podcast
Yahoo Stuck Without SQL Injection Antidote (11:56 minutes)
In this episode: An SQL injection attack exposes hundreds of thousands
of Yahoo users' email addresses and passwords; Google and the FTC close
in on settling charges of user privacy violations for a sum of $22.5
million; Amazon reportedly considers jumping into the smartphone game;
RIM faces shareholders after reporting a bleak year, a dismal quarter,
and news of layoffs and product delays.
http://www.ectnews.com/shared/audio/ect-recap-2012-07-13.mp3

Today's Story Highlights

RIM Rages Against the Dying of the Developer Light
A recent report from Baird Equity Research claims mobile developers are
fleeing from Research In Motion in a mass exodus. However, RIM's
fighting back. The report's findings are far from the truth, according
to Alec Saunders, the vice president of developer relations for the
BlackBerry maker.
http://www.technewsworld.com/story/75643.html

Make Room for Mini: Will a 7-Inch iPad Make App Devs Sweat?
Some iOS app developers may need to take a long, hard look at their
apps, as rumors about a forthcoming iPad mini continue to gain strength.
"Apps custom-coded with Objective C and the Apple SDKs will need to be
recompiled and rewritten," said George Adams, cofounder and CEO of
ViziApps.
http://www.technewsworld.com/story/75645.html

DNSChanger: Just a Dress Rehearsal
Despite dire warnings, the Internet didn't break last week when the FBI
pulled the plug on the server controlling the DNSChanger botnet. An
estimated 300,000 computers are still infected by the malware that ties
them to the botnet, which was designed for large-scale click fraud.
http://www.technewsworld.com/story/75640.html

Patent Infringement Bill Rattles RIM
Today in international tech news: RIM is hit with a $147 million patent
fine; a British ISP looks at the effectiveness of the UK's block on The
Pirate Bay; Apple's $60 million settlement looms over its China iPad
release; the BBC launches its unprecedented Olympic app; and France's
president speaks out on the Twitter soap opera involving his past and
present partners.
http://www.technewsworld.com/story/75642.html

Apple Finds It's Easier to Be Green Than Not
Apple has reversed course and decided not to drop out of the Electronic
Product Environment Assessment Tool program after all. Effective
immediately, all eligible Apple products are back on EPEAT. Customers'
disappointment over its earlier decision to withdraw is the reason for
the reversal, according to Bob Mansfield, SVP of hardware engineering.
http://www.technewsworld.com/story/75641.html

Did Jack Welch Destroy US Productivity?
Forced Employee Ranking, a process that ensures incompetence in
companies, has been sourced, as a failure, to Jack Welch -- the guy
credited with turning around GE. I began to wonder if much of what he
was credited with actually created what now appears to be a cancer in
that company, and in Microsoft, and that the reason folks haven't been
able to fix it is because it came from such a well-regarded expert.
http://www.technewsworld.com/story/75628.html

The Grounding of Mozilla's Thunderbird
There may be no end in sight to the ongoing Secure Boot Saga in the
Windows 8 world, but the same, alas, cannot be said for Mozilla's
Thunderbird. No, as was apparently prematurely revealed by a leaked
email earlier this month, the "end" for the desktop email client may be
all too near now that it's no longer "a priority for Mozilla's product
efforts."
http://www.technewsworld.com/story/75639.html

Tehula Finds Friends Without Fuss but Flirts With Disaster
Tehula is brand new in the Apple App Store, and I've got to say, I
haven't been so excited about an app in a long time. Faithful readers
will likely recognize that I prefer simple apps that do one basic thing
really well instead of bloated jack-of-all trade apps. And what does
Tehula do? It locates your friends on a map.
http://www.technewsworld.com/story/75635.html

Hacker Exploits a Loophole to Score Free App Goodies
A Russian hacker has worked out a way to make in-app purchases from iOS
apps without paying. The hacker, who goes by the handle "ZonD," has set
up a website explaining the exploit and has urged Apple to contact him.
ZonD asks visitors to his site to donate money through PayPal and other
means.
http://www.technewsworld.com/story/75637.html

How to Advertise in This Newsletter
To advertise in this newsletter or elsewhere on ECT News Network,
please call our sales department toll-free at (877) 328-5500, or view
our online media kit at
http://www.ectnews.com/advertising/

About TechNewsWorld
TechNewsWorld covers the most important technology news,
developments and trends with insightful analysis and commentary by our
team of award-winning writers. TechNewsWorld's coverage areas include
hardware, software, networking, wireless computing, personal
technology, security, and cutting-edge technologies for businesses and
consumers. Serving as an essential resource both for professionals
and for end-users, TechNewsWorld is the most comprehensive
one-stop destination for fresh technology information and perspectives
on the Internet.

Subscribing and Unsubscribing
You are receiving the Tech News Flash in response to your request
on the TechNewsWorld Web site for our daily newsletter. If you wish
to make changes to your newsletter subscription, or if you wish to
receive other free newsletters from the ECT News Network, please click
here:
Newsletter Management Wizard

If this e-mail was forwarded to you and you wish to subscribe to
this FREE newsletter, please use our newsletter sign-up wizard:
http://www.ectnews.com/perl/newsletter_registration.pl/

Feedback
We welcome your feedback. Contact us online at
http://www.ectnews.com/perl/contact_form.pl?to=editorial

Copyright 2012 ECT News Network, Inc. All Rights Reserved.
ECT News Network, Inc.
17555 Ventura Blvd., Suite 200
Encino, CA 91316

Friday, 13 July 2012

Tech News Flash


Tech News Flash: Friday -- July 13, 2012

TechNewsWorld -- All Tech - All The Time
http://www.TechNewsWorld.com
Part of the ECT News Network

Headline Scan
Can Google Drive and Docs Add More Shine to Chrome OS?
Astronomers Spot Moon No. 5 Circling Un-Planet Pluto
Some Macs Won't Get to Lie With the Mountain Lions
AMC Taunts Dish With 'Breaking Bad' Freebie
Hotels.com Steers Toward Savings - if You Can Find the Hotel
Court Lets Startup Rebroadcast Live TV to Web-Connected Devices

News Alerts From ECT News Network
Get the day's top business and technology news delivered
to your inbox as stories break. Sign up today -- it's free!
http://www.ectnews.com/adsys/link/?crid=2202/News_Alerts

Follow Us on Twitter
To start receiving updates from TechNewsWorld, please visit:
http://twitter.com/technewsworld

Podcast
Yahoo Stuck Without SQL Injection Antidote (11:56 minutes)
In this episode: An SQL injection attack exposes hundreds of thousands
of Yahoo users' email addresses and passwords; Google and the FTC close
in on settling charges of user privacy violations for a sum of $22.5
million; Amazon reportedly considers jumping into the smartphone game;
RIM faces shareholders after reporting a bleak year, a dismal quarter,
and news of layoffs and product delays.
http://www.ectnews.com/shared/audio/ect-recap-2012-07-13.mp3

Today's Story Highlights

Can Google Drive and Docs Add More Shine to Chrome OS?
Despite light sales of its Chromebook laptops, Google on Wednesday
released version 20 of its Chrome operating system. Chrome 20 contains
various new features and tweaks, as well as improvements to security and
stability features. It also now supports Google Drive and lets users
edit Google Docs offline.
http://www.technewsworld.com/story/75626.html

Astronomers Spot Moon No. 5 Circling Un-Planet Pluto
Pluto may no longer be considered a true planet following its official
reclassification in 2006, but that doesn't appear to be stopping the
tiny dwarf planet from amassing a considerable number of celestial
"followers." Just this week, in fact, a team of astronomers using NASA's
Hubble Space Telescope announced their discovery of yet another moon
orbiting Pluto.
http://www.technewsworld.com/story/75608.html

Some Macs Won't Get to Lie With the Mountain Lions
When Apple releases the next version of its desktop operating system
later this month, there will be glum faces among some owners of older
Macs. The company has announced that six Mac models, as well as hoary
versions of its defunct Xserve enterprise platform, won't be supported
by OS X 10.8 Mountain Lion.
http://www.technewsworld.com/story/75625.html

AMC Taunts Dish With 'Breaking Bad' Freebie
AMC will stream the first episode in the upcoming fifth season of
"Breaking Bad" for Dish customers at a site that greets visitors with
the welcoming words, "Dish dropped AMC, so we're offering a special live
stream of the premiere for Dish customers, right here." Viewers are
invited to begin registering at the site on Friday afternoon in order to
watch the episode on Sunday.
http://www.technewsworld.com/story/75629.html

Hotels.com Steers Toward Savings - if You Can Find the Hotel
Here's a likely familiar summer scenario for many Americans: You've been
driving all day, and it's getting late. You're tired. You're ready for a
hotel bed in an unknown town coming up ahead. My modus operandi has
always been to watch for billboards advertising upcoming motels with
rates. Or, I might exit the freeway at an obvious motel cluster and
drive around looking for the best rate.
http://www.technewsworld.com/story/75620.html

Court Lets Startup Rebroadcast Live TV to Web-Connected Devices
On Thursday a federal judge in New York denied a request by several
broadcasters including ABC, CBS, Fox and NBC to shut down startup
Aereo's streaming video platform, which utilizes arrays of dime-sized
antennas to receive free, over-the-air programming and then streams the
content online and even to mobile devices.
http://www.technewsworld.com/story/75621.html

How to Advertise in This Newsletter
To advertise in this newsletter or elsewhere on ECT News Network,
please call our sales department toll-free at (877) 328-5500, or view
our online media kit at
http://www.ectnews.com/advertising/

About TechNewsWorld
TechNewsWorld covers the most important technology news,
developments and trends with insightful analysis and commentary by our
team of award-winning writers. TechNewsWorld's coverage areas include
hardware, software, networking, wireless computing, personal
technology, security, and cutting-edge technologies for businesses and
consumers. Serving as an essential resource both for professionals
and for end-users, TechNewsWorld is the most comprehensive
one-stop destination for fresh technology information and perspectives
on the Internet.

Subscribing and Unsubscribing
You are receiving the Tech News Flash in response to your request
on the TechNewsWorld Web site for our daily newsletter. If you wish
to make changes to your newsletter subscription, or if you wish to
receive other free newsletters from the ECT News Network, please click
here:
Newsletter Management Wizard

If this e-mail was forwarded to you and you wish to subscribe to
this FREE newsletter, please use our newsletter sign-up wizard:
http://www.ectnews.com/perl/newsletter_registration.pl/

Feedback
We welcome your feedback. Contact us online at
http://www.ectnews.com/perl/contact_form.pl?to=editorial

Copyright 2012 ECT News Network, Inc. All Rights Reserved.
ECT News Network, Inc.
17555 Ventura Blvd., Suite 200
Encino, CA 91316

Thursday, 12 July 2012

Tech News Flash


Tech News Flash: Thursday -- July 12, 2012

TechNewsWorld -- All Tech - All The Time
http://www.TechNewsWorld.com
Part of the ECT News Network

Headline Scan
Yahoo Voice Crack Spills 400K+ Usernames, Passwords
Sensor-Equipped Gloves May Give Voice to Sign Language
Amazon Smartphone Speculation Snowballs
Following Microsoft's Recipes for Android Self-Programming
Canonical, the FSF and the Ongoing Secure Boot Saga
Why It Should Be an iPod HD, Not an iPad Mini
Amazon Ups the Ante With GameCircle

News Alerts From ECT News Network
Get the day's top business and technology news delivered
to your inbox as stories break. Sign up today -- it's free!
http://www.ectnews.com/adsys/link/?crid=2202/News_Alerts

Follow Us on Twitter
To start receiving updates from TechNewsWorld, please visit:
http://twitter.com/technewsworld

Podcast
Making IT Problems Solve Themselves (48:53 minutes)
Data centers are being tasked with supporting huge and fast-growing
amounts of data and doing it all with utmost efficiency. Enterprises
must move now toward proactive types of support in order to continue
ongoing improvement and to maintain systems. This calls for new
approaches to data center support, remote support and support automation.
http://www.ectnews.com/shared/audio/ect-gardner-2012-07-09.mp3

Today's Story Highlights

Yahoo Voice Crack Spills 400K+ Usernames, Passwords
The passwords and usernames of more than 400,000 contributors to the
Yahoo Voices website have been stolen and posted on the Internet. The
hack was carried out by an organization calling itself "D33Ds Company,"
which posted the data on the Web. The D33Ds Web page containing the data
was down when checked at press time. However, the text file is
reportedly available through torrents.
http://www.technewsworld.com/story/75619.html

Sensor-Equipped Gloves May Give Voice to Sign Language
Making use of sleek black gloves, sophisticated sensors, a
microcontroller and a smartphone, students from the Ukraine have created
a device that translates sign language into speech. Called "Enable
Talk," the system won first place in the software design category at
Microsoft's 10th annual Imagine Cup, held this year in Sydney,
Australia.
http://www.technewsworld.com/story/75616.html

Amazon Smartphone Speculation Snowballs
New details about a possible forthcoming smartphone from Amazon continue
to surface. The Internet retailer's testing a smartphone right now and
may begin mass production late this year or early in 2013, according to
a recent report. The phone could have a screen measuring between 4
and 5 inches.
http://www.technewsworld.com/story/75609.html

Following Microsoft's Recipes for Android Self-Programming
Microsoft is involved in a project geared toward self-programming and
extending the functionality of the Android smartphone environment.
That's surprising, because Microsoft has got its own phone OS that
competes. However, on{X} in beta is bringing some unique JavaScript APIs
to the table that let you program your phone remotely.
http://www.technewsworld.com/story/75614.html

Canonical, the FSF and the Ongoing Secure Boot Saga
What do the Energizer Bunny and the ongoing Windows 8 Secure Boot Saga
have in common? Yes, that's right: They both just keep going. Scarcely a
week goes by these days, in fact, without some fresh proclamation to fan
the flames of UEFI controversy here in the Linux blogosphere.
http://www.technewsworld.com/story/75612.html

Why It Should Be an iPod HD, Not an iPad Mini
Ever since the Amazon Kindle Fire came out late last year, I've been
wondering when Apple would release a big iPod -- not a small iPad
"mini," but a larger iPod sibling. On the surface, it's all just a game
of semantics. What does an iPod "HD" have that an iPad "mini" does not?
Or vice versa? Not much, of course, just marketing and perception, which
happen to be two areas where Apple excels.
http://www.technewsworld.com/story/75607.html

Amazon Ups the Ante With GameCircle
On Tuesday, Amazon announced a new social engagement layer for video
game developers. GameCircle for Amazon's Kindle Fire will allow
developers to add achievements, leader boards and even cloud syncing to
games. Developers who utilize the GameCircle APIs will be able to
include achievements that gamers can earn, while also receiving message
updates without leaving the game.
http://www.technewsworld.com/story/75606.html

How to Advertise in This Newsletter
To advertise in this newsletter or elsewhere on ECT News Network,
please call our sales department toll-free at (877) 328-5500, or view
our online media kit at
http://www.ectnews.com/advertising/

About TechNewsWorld
TechNewsWorld covers the most important technology news,
developments and trends with insightful analysis and commentary by our
team of award-winning writers. TechNewsWorld's coverage areas include
hardware, software, networking, wireless computing, personal
technology, security, and cutting-edge technologies for businesses and
consumers. Serving as an essential resource both for professionals
and for end-users, TechNewsWorld is the most comprehensive
one-stop destination for fresh technology information and perspectives
on the Internet.

Subscribing and Unsubscribing
You are receiving the Tech News Flash in response to your request
on the TechNewsWorld Web site for our daily newsletter. If you wish
to make changes to your newsletter subscription, or if you wish to
receive other free newsletters from the ECT News Network, please click
here:
Newsletter Management Wizard

If this e-mail was forwarded to you and you wish to subscribe to
this FREE newsletter, please use our newsletter sign-up wizard:
http://www.ectnews.com/perl/newsletter_registration.pl/

Feedback
We welcome your feedback. Contact us online at
http://www.ectnews.com/perl/contact_form.pl?to=editorial

Copyright 2012 ECT News Network, Inc. All Rights Reserved.
ECT News Network, Inc.
17555 Ventura Blvd., Suite 200
Encino, CA 91316

Wednesday, 11 July 2012

ECT News Network Weekly Newsletter


ECT News Network Weekly Newsletter: Wednesday -- July 11, 2012

ECT News Network -- Where Business Meets Technology
http://www.ECTNews.com
E-Commerce Times | TechNewsWorld | LinuxInsider
CRM Buyer | MacNewsWorld

News Alerts From ECT News Network
Get the day's top business and technology news delivered
to your inbox as stories break. Sign up today -- it's free!
http://www.ectnews.com/adsys/link/?creative=2202/News_Alerts

Follow Us on Twitter
To start receiving updates from TechNewsWorld, please visit:
http://twitter.com/technewsworld

Podcast
Making IT Problems Solve Themselves (48:53 minutes)
Data centers are being tasked with supporting huge and fast-growing
amounts of data and doing it all with utmost efficiency. Enterprises
must move now toward proactive types of support in order to continue
ongoing improvement and to maintain systems. This calls for new
approaches to data center support, remote support and support automation.
http://www.ectnews.com/shared/audio/ect-gardner-2012-07-09.mp3

This Week's Top News Headlines From the E-Commerce Times

FTC Turns Deaf Ear to Google's 'Ignorance' Defense in Safari Snafu
(Posted 11-Jul-12)
http://www.ecommercetimes.com/story/75599.html

BB10 Pep Rally Fails to Lift RIM Investors' Spirits
(Posted 10-Jul-12)
http://www.ecommercetimes.com/story/75594.html

Yahoo, Facebook Puff Patent Peace Pipe
(Posted 09-Jul-12)
http://www.ecommercetimes.com/story/75580.html

Finding a Billing Model to Fit Your Startup
(Posted 07-Jul-12)
http://www.ecommercetimes.com/story/75577.html

Amazon's Smartphone Ambitions Taking Shape
(Posted 06-Jul-12)
http://www.ecommercetimes.com/story/75569.html

Nokia: We're Not Saying Nexus 7 Infringes ... We're Just Sayin'
(Posted 05-Jul-12)
http://www.ecommercetimes.com/story/75559.html

This Week's Top News Headlines From TechNewsWorld

Will the Real Higgs Boson Please Stand Up?
(Posted 11-Jul-12)
http://www.technewsworld.com/story/75596.html

Law Enforcement Feasts on Cellphone Data
(Posted 10-Jul-12)
http://www.technewsworld.com/story/75589.html

The Dirty Suicidal Secret of Facebook
(Posted 09-Jul-12)
http://www.technewsworld.com/story/75570.html

Samsung Galaxy Note 2 Goes for Phablet Fame
(Posted 07-Jul-12)
http://www.technewsworld.com/story/75571.html

A Bunch of Unused PCs Won't Be Able to Go Online Monday
(Posted 06-Jul-12)
http://www.technewsworld.com/story/75566.html

Put That Old GSM Dongle Back to Work
(Posted 05-Jul-12)
http://www.technewsworld.com/story/75551.html

This Week's Top News Headlines From CRM Buyer

Grid Grief Grounds Salesforce
(Posted 11-Jul-12)
http://www.crmbuyer.com/story/75605.html

Salesforce.com Adds Another Brick to Social Media Edifice
(Posted 10-Jul-12)
http://www.crmbuyer.com/story/75587.html

Tools for Crafting Social CRM Connections
(Posted 09-Jul-12)
http://www.crmbuyer.com/story/75575.html

The List Builds Big Media Database Onto SugarCRM Foundation
(Posted 06-Jul-12)
http://www.crmbuyer.com/story/75560.html

Banks and Travelers: What Sends Customers Packing
(Posted 05-Jul-12)
http://www.crmbuyer.com/story/75553.html

This Week's Top News Headlines From LinuxInsider

GanttProject Packs Prodigious Planning Power
(Posted 11-Jul-12)
http://www.linuxinsider.com/story/75597.html

Ouya Lures Investors With Cheap Console, Free Games, Open Source
(Posted 10-Jul-12)
http://www.linuxinsider.com/story/75593.html

The Higgs Boson: Another Feather in Linux's Cap
(Posted 09-Jul-12)
http://www.linuxinsider.com/story/75574.html

ROM Manager Makes Device Maintenance a Pleasure
(Posted 06-Jul-12)
http://www.linuxinsider.com/story/75557.html

Android Botnet May Be Spewing Spam
(Posted 05-Jul-12)
http://www.linuxinsider.com/story/75558.html

This Week's Top News Headlines From MacNewsWorld

SF Won't be Picking Apples
(Posted 11-Jul-12)
http://www.macnewsworld.com/story/75601.html

Gabi Knows More About Your Facebook Profile Than You Do
(Posted 10-Jul-12)
http://www.macnewsworld.com/story/75582.html

Color Splash Studio for iPhone: This Pony's Learned Some New Tricks
(Posted 09-Jul-12)
http://www.macnewsworld.com/story/75572.html

The Whys, Wherefores and Whens of an iPad Mini
(Posted 06-Jul-12)
http://www.macnewsworld.com/story/75563.html

iMacs May Be Next on Apple's Retina List
(Posted 05-Jul-12)
http://www.macnewsworld.com/story/75550.html

How to Advertise in This Newsletter
To advertise in this newsletter or elsewhere on ECT News Network,
please call our sales department toll-free at (877) 328-5500, or view
our online media kit at
http://www.ectnews.com/advertising/

About ECT News Network
ECT News Network is one of the largest and most widely read business
and technology news outlets in the world. Our publications include
the E-Commerce Times(R), TechNewsWorld(TM), CRM Buyer(TM),
LinuxInsider(TM) and MacNewsWorld(TM). Relying on our team of expert
reporters to deliver the latest news and analysis, millions of readers
visit our network regularly for cutting-edge information about
business and technology.

Subscribing and Unsubscribing
You are receiving this newsletter in response to your request on an
ECT News Network site. If you wish to make changes to your
newsletter subscription, or if you wish to receive other free
newsletters from the ECT News Network, please click here:
Newsletter Management Wizard

If this e-mail was forwarded to you and you wish to subscribe to this
FREE newsletter, please use our Newsletter sign-up wizard:
http://www.ectnews.com/perl/newsletter_registration.pl/

Feedback
We welcome your feedback. Contact us online at
http://www.ectnews.com/perl/contact_form.pl?to=editorial

Copyright 2012 ECT News Network, Inc. All Rights Reserved.
ECT News Network, Inc.
17555 Ventura Blvd., Suite 200
Encino, CA 91316

Tech News Flash


Tech News Flash: Wednesday -- July 11, 2012

TechNewsWorld -- All Tech - All The Time
http://www.TechNewsWorld.com
Part of the ECT News Network

Headline Scan
Smart Headlights Create Fair-Weather Visibility in Rain and Snow
Will the Real Higgs Boson Please Stand Up?
SF Won't be Picking Apples
Wikipedia Says 'Nyet' to Russian Web Restrictions
GanttProject Packs Prodigious Planning Power

News Alerts From ECT News Network
Get the day's top business and technology news delivered
to your inbox as stories break. Sign up today -- it's free!
http://www.ectnews.com/adsys/link/?crid=2202/News_Alerts

Follow Us on Twitter
To start receiving updates from TechNewsWorld, please visit:
http://twitter.com/technewsworld

Podcast
Making IT Problems Solve Themselves (48:53 minutes)
Data centers are being tasked with supporting huge and fast-growing
amounts of data and doing it all with utmost efficiency. Enterprises
must move now toward proactive types of support in order to continue
ongoing improvement and to maintain systems. This calls for new
approaches to data center support, remote support and support automation.
http://www.ectnews.com/shared/audio/ect-gardner-2012-07-09.mp3

Today's Story Highlights

Smart Headlights Create Fair-Weather Visibility in Rain and Snow
Researchers at Carnegie Mellon University's Robotics Institute have
announced a smart headlight system that could improve visibility for
drivers of automobiles in bad weather. The system uses cameras and a
processor to predict the path of raindrops and snowflakes in front of an
automobile and redirect headlight beams to shine between those
particles.
http://www.technewsworld.com/story/75603.html

Will the Real Higgs Boson Please Stand Up?
The search for the elusive Higgs boson continues as scientists analyze
the data from two recent experiments conducted at CERN, the European
organization for nuclear research. On Tuesday, scientists raised the
possibility that the data might indicate that the particle they observed
was a Higgs impostor.
http://www.technewsworld.com/story/75596.html

SF Won't be Picking Apples
Apple's withdrawal of its computers from the EPEAT registry is having
ripple effects, including the loss of business from the city and county
of San Francisco. Lke many governmental agencies, businesses and
universities, San Francisco requires that its computer equipment be on
the EPEAT registry. "Apple's decision has caught us off guard a bit,"
said Jon Walton, the city's chief information officer.
http://www.technewsworld.com/story/75601.html

Wikipedia Says 'Nyet' to Russian Web Restrictions
Today in international tech news: Wikipedia is among those to protest a
proposed Russian censorship law; Starbucks launches its Android payment
app abroad; Kim Dotcom reaches out to U.S. officials via Twitter; and
Apple announces the July 20 release of the new iPad in China, a move
that has people speculating about potential profits and, if history
repeats itself, potential fights at Apple stores.
http://www.technewsworld.com/story/75602.html

GanttProject Packs Prodigious Planning Power
GanttProject is an impressive project management tool that can be a
useful alternative to similar applications locked onto other OS
platforms. For enterprise and small-business users, GanttProject's
cross-platform access and easy data portability make it a winning choice
for Linux users.
http://www.technewsworld.com/story/75597.html

How to Advertise in This Newsletter
To advertise in this newsletter or elsewhere on ECT News Network,
please call our sales department toll-free at (877) 328-5500, or view
our online media kit at
http://www.ectnews.com/advertising/

About TechNewsWorld
TechNewsWorld covers the most important technology news,
developments and trends with insightful analysis and commentary by our
team of award-winning writers. TechNewsWorld's coverage areas include
hardware, software, networking, wireless computing, personal
technology, security, and cutting-edge technologies for businesses and
consumers. Serving as an essential resource both for professionals
and for end-users, TechNewsWorld is the most comprehensive
one-stop destination for fresh technology information and perspectives
on the Internet.

Subscribing and Unsubscribing
You are receiving the Tech News Flash in response to your request
on the TechNewsWorld Web site for our daily newsletter. If you wish
to make changes to your newsletter subscription, or if you wish to
receive other free newsletters from the ECT News Network, please click
here:
Newsletter Management Wizard

If this e-mail was forwarded to you and you wish to subscribe to
this FREE newsletter, please use our newsletter sign-up wizard:
http://www.ectnews.com/perl/newsletter_registration.pl/

Feedback
We welcome your feedback. Contact us online at
http://www.ectnews.com/perl/contact_form.pl?to=editorial

Copyright 2012 ECT News Network, Inc. All Rights Reserved.
ECT News Network, Inc.
17555 Ventura Blvd., Suite 200
Encino, CA 91316

Tuesday, 10 July 2012

Tech News Flash


Tech News Flash: Tuesday -- July 10, 2012

TechNewsWorld -- All Tech - All The Time
http://www.TechNewsWorld.com
Part of the ECT News Network

Headline Scan
Law Enforcement Feasts on Cellphone Data
The Secret Life of Sequoia
Intel Pumps $4.1B Into Dutch Chip Tool Builder
Jolla Keeps the MeeGo Dream Alive
Gabi Knows More About Your Facebook Profile Than You Do
Scientists Get Robot to Walk Like a Man

News Alerts From ECT News Network
Get the day's top business and technology news delivered
to your inbox as stories break. Sign up today -- it's free!
http://www.ectnews.com/adsys/link/?crid=2202/News_Alerts

Follow Us on Twitter
To start receiving updates from TechNewsWorld, please visit:
http://twitter.com/technewsworld

Podcast
Making IT Problems Solve Themselves (48:53 minutes)
Data centers are being tasked with supporting huge and fast-growing
amounts of data and doing it all with utmost efficiency. Enterprises
must move now toward proactive types of support in order to continue
ongoing improvement and to maintain systems. This calls for new
approaches to data center support, remote support and support automation.
http://www.ectnews.com/shared/audio/ect-gardner-2012-07-09.mp3

Today's Story Highlights

Law Enforcement Feasts on Cellphone Data
A congressional inquiry conducted at the behest of Rep. Edward Markey,
D-Mass., found that law enforcement agencies made 1.3 million requests
to cellphone carriers in 2011. They sought such information as
individuals' text messages, their locations, and even lists of phone
numbers they called when in the vicinity of a particular tower, whether
they belonged to people under investigation or not.
http://www.technewsworld.com/story/75589.html

The Secret Life of Sequoia
IBM's Sequoia supercomputer headed the latest Top500 list of the world's
fastest supercomputers. The twice-yearly roster was released at the 2012
International Supercomputing Conference in Hamburg, Germany, in June.
Delivered to the Lawrence Livermore National Laboratory in 2011, Sequoia
is scheduled for operational deployment this year.
http://www.technewsworld.com/story/75585.html

Intel Pumps $4.1B Into Dutch Chip Tool Builder
Today in international news: Intel invests billions in a Dutch
semiconductor equipment maker; Kickstarter heads to the UK; NBC
Universal unveils its Olympic streaming package for subscribers only;
and the extradition hearing for Megaupload's Kim Dotcom will have to
wait.
http://www.technewsworld.com/story/75588.html

Jolla Keeps the MeeGo Dream Alive
MeeGo, the ill-fated Nokia mobile operating system project that had the
plug pulled on it earlier this year, is being revived. JollaMobile, a
company consisting of former Nokia executives and techies, has announced
that it will release a new MeeGo smartphone later this year. That goal
is reachable, said Rob Enderle, principal analyst at the Enderle Group.
http://www.technewsworld.com/story/75584.html

Gabi Knows More About Your Facebook Profile Than You Do
Your Facebook News Feed can occasionally be a source of insightful
commentary, valuable information, enjoyable time-wasters and interesting
miscellaneous brain droppings. But those kinds of posts are often
scattered among updates that aren't so intriguing at all: info
automatically posted by apps, check-ins for Tuesday-night get-togethers
halfway across the country, in-jokes you were never in on, etc.
http://www.technewsworld.com/story/75582.html

Scientists Get Robot to Walk Like a Man
A baby's first step is often considered the hardest and the most
significant. Human babies, which are among those that are altricial at
birth, are unable to walk and must "learn" to do so, often by mimicking
the movements of other people. Now engineers with the University of
Arizona have developed a set of robotic legs that essentially also work
by mimicking the movements of humans.
http://www.technewsworld.com/story/75579.html

How to Advertise in This Newsletter
To advertise in this newsletter or elsewhere on ECT News Network,
please call our sales department toll-free at (877) 328-5500, or view
our online media kit at
http://www.ectnews.com/advertising/

About TechNewsWorld
TechNewsWorld covers the most important technology news,
developments and trends with insightful analysis and commentary by our
team of award-winning writers. TechNewsWorld's coverage areas include
hardware, software, networking, wireless computing, personal
technology, security, and cutting-edge technologies for businesses and
consumers. Serving as an essential resource both for professionals
and for end-users, TechNewsWorld is the most comprehensive
one-stop destination for fresh technology information and perspectives
on the Internet.

Subscribing and Unsubscribing
You are receiving the Tech News Flash in response to your request
on the TechNewsWorld Web site for our daily newsletter. If you wish
to make changes to your newsletter subscription, or if you wish to
receive other free newsletters from the ECT News Network, please click
here:
Newsletter Management Wizard

If this e-mail was forwarded to you and you wish to subscribe to
this FREE newsletter, please use our newsletter sign-up wizard:
http://www.ectnews.com/perl/newsletter_registration.pl/

Feedback
We welcome your feedback. Contact us online at
http://www.ectnews.com/perl/contact_form.pl?to=editorial

Copyright 2012 ECT News Network, Inc. All Rights Reserved.
ECT News Network, Inc.
17555 Ventura Blvd., Suite 200
Encino, CA 91316

New Report: Former Gartner Analyst Compares 8 Live Chat Companies

Which live chat solution is right for you?
New Report – Now Available




The crowded market of live chat providers can be confusing and daunting to sort through. But the Live Chat Market Overview 2012 makes sense of the chaos. This thorough report, authored by a former Gartner analyst, studies the market leaders in great detail to help you find the reliable, scalable solution that's right for you.

Download Live Chat Comparison 2012

This report takes a look at 8 leading live chat providers and provides analytic tools to help your firm evaluate the "fit" of each.

The most comprehensive report on live chat technology
providers available.
Compares 8 providers across 20+ features and 15+ other critical factors.
Covers recent market acquisitions and new entrants.
Provides multi-variant analysis to help uncover strengths and
Includes thoughtful commentary and guidance on past and
present trends.


If you're looking for a live chat provider, or if you already have one and want to see how they compare, download the Live Chat Comparison 2012 report now.

Learn more at www.livechatcomparison.com



© LogMeIn, Inc. Live Chat Comparison was commissioned by LogMeIn, Inc.
Excerpts from the report:

"....the companies in the live chat specialists vendor space are, to a large degree, the pioneers of live chat"

"...the required skill sets of live chat agents are very different from telephony agents. They must be treated differently to be effective."

"....an initial level of convergence is taking place that is creating a new technology segment..."




 

ECT News Network subscribers periodically receive special announcements on behalf of our sponsors.
To adjust your subscription settings, click here to manage your account.
This email was sent by ECT News Network, Inc. 17555 Ventura Blvd., Suite 200, Encino, CA 91316

Monday, 9 July 2012

Tech News Flash


Tech News Flash: Monday -- July 9, 2012

TechNewsWorld -- All Tech - All The Time
http://www.TechNewsWorld.com
Part of the ECT News Network

Headline Scan
Twitter Tweaks Search to Trim Tweet Mountains
DARPA Wants to Give Robots More Staying Power
Samsung Declared Winningly Unhip
Stuxnet Is Dead, Long Live Stuxnet
The Dirty Suicidal Secret of Facebook
The Higgs Boson: Another Feather in Linux's Cap
Color Splash Studio for iPhone: This Pony's Learned Some New Tricks
Samsung Galaxy Note 2 Goes for Phablet Fame

News Alerts From ECT News Network
Get the day's top business and technology news delivered
to your inbox as stories break. Sign up today -- it's free!
http://www.ectnews.com/adsys/link/?crid=2202/News_Alerts

Follow Us on Twitter
To start receiving updates from TechNewsWorld, please visit:
http://twitter.com/technewsworld

Podcast
The Networked Economy (18:56 minutes)
Dynamic discounting proved to be a real game-changer for Mediafly. "We
joke that it would be interesting if all of our customers leveraged
something like dynamic discounting," said CEO Carson Conant. "It would
be transformative for our business. It would drastically accelerate how
we can deploy cash. Then you think about it in terms of what could it do
for the economy."
http://www.ectnews.com/shared/audio/ect-gardner-2012-05-21.mp3

Today's Story Highlights

Twitter Tweaks Search to Trim Tweet Mountains
Twitter has given its site an overhaul designed to simplify its search
functions and provide users with suggestions when they're unsure of an
exact handle or hashtag. The site's upgraded search results will now
more closely resemble those of a Google search.
http://www.technewsworld.com/story/75581.html

DARPA Wants to Give Robots More Staying Power
The Defense Advanced Research Projects Agency has issued an open call to
the robotics industry soliciting expert proposals to create more power-
efficient robots. The agency aims to maximize robotic technology
potential and improve the power efficiency of current robots by 2,000
percent.
http://www.technewsworld.com/story/75576.html

Samsung Declared Winningly Unhip
Today in international tech news: Samsung wins a ruling against Apple
but is declared "not as cool" in the process. Also: Google launches a
gay rights campaign; Germany backs off legislation that would allow
local governments to sell sensitive information; and investigators rule
that the infamous flaming Samsung phone had been microwaved.
http://www.technewsworld.com/story/75578.html

Stuxnet Is Dead, Long Live Stuxnet
Those who follow the exploits of Stuxnet will remember June 24, 2012, as
Big Sleep day for the infamous malware. On that day, it stopped
replicating. "It's more like neutered, rather than dead," said Eric
Byres, CTO and vice president for engineering at Tofino Security
Products.
http://www.technewsworld.com/story/75573.html

The Dirty Suicidal Secret of Facebook
The last time we had a major "social networking" type of effort it was
with collaboration, and the poster child for the effort was Lotus Notes.
It largely failed -- not because the idea wasn't a good one, but because
the company fundamentally didn't understand that the market was being
made hostile to the concept.
http://www.technewsworld.com/story/75570.html

The Higgs Boson: Another Feather in Linux's Cap
It's not exactly any secret that Linux dominates the world of high-
performance computing, so perhaps it should go without saying that last
week's exciting Higgs Boson announcement would involve Linux in some
not-insignificant way. The reality, however, turns out to be far greater
than marginal significance.
http://www.technewsworld.com/story/75574.html

Color Splash Studio for iPhone: This Pony's Learned Some New Tricks
Back in October of last year, I reviewed Color Splash Studio, an app for
Mac OS X by Mac Phun that lets you turn color photos black and white
then paint the color back into certain elements. The result: Artsy
photos that pop. I liked the app then, and I still like it today, and
now there's a version for the iPhone as well that shares the same name:
Color Splash Studio.
http://www.technewsworld.com/story/75572.html

Samsung Galaxy Note 2 Goes for Phablet Fame
In a followup to its Galaxy Note hybrid phone-cum-mini-tablet, Samsung
is reportedly planning to release its successor, the Galaxy Note 2,
sometime this year. The Galaxy Note 2 will apparently arrive with a 5.5-
inch screen -- a fifth of an inch larger than the one found on the
original Galaxy Note, which is itself an enormous handset.
http://www.technewsworld.com/story/75571.html

How to Advertise in This Newsletter
To advertise in this newsletter or elsewhere on ECT News Network,
please call our sales department toll-free at (877) 328-5500, or view
our online media kit at
http://www.ectnews.com/advertising/

About TechNewsWorld
TechNewsWorld covers the most important technology news,
developments and trends with insightful analysis and commentary by our
team of award-winning writers. TechNewsWorld's coverage areas include
hardware, software, networking, wireless computing, personal
technology, security, and cutting-edge technologies for businesses and
consumers. Serving as an essential resource both for professionals
and for end-users, TechNewsWorld is the most comprehensive
one-stop destination for fresh technology information and perspectives
on the Internet.

Subscribing and Unsubscribing
You are receiving the Tech News Flash in response to your request
on the TechNewsWorld Web site for our daily newsletter. If you wish
to make changes to your newsletter subscription, or if you wish to
receive other free newsletters from the ECT News Network, please click
here:
Newsletter Management Wizard

If this e-mail was forwarded to you and you wish to subscribe to
this FREE newsletter, please use our newsletter sign-up wizard:
http://www.ectnews.com/perl/newsletter_registration.pl/

Feedback
We welcome your feedback. Contact us online at
http://www.ectnews.com/perl/contact_form.pl?to=editorial

Copyright 2012 ECT News Network, Inc. All Rights Reserved.
ECT News Network, Inc.
17555 Ventura Blvd., Suite 200
Encino, CA 91316