ECT News Network Weekly Newsletter

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ECT News Network Weekly Newsletter: Wednesday -- August 31, 2011

ECT News Network -- Where Business Meets Technology
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Podcast
The Automation Revelation (21:39 minutes)
UK managed service provider InTechnology says it's reaped tremendous
benefits from an automated lifecycle approach. "When you've got like 80
percent of all incidents raised automatically, it takes a massive burden
off the 24/7 teams and the customer support guys, who are not spending
the majority of their time creating incidents but actually working to
resolve them," said InTechnology's Ed Jackson.
http://www.ecommercetimes.com/shared/audio/ect-gardner-2011-08-29.mp3

This Week's Top News Headlines From the E-Commerce Times

DoJ Puts Kibosh on AT&T's T-Mobile Plans
(Posted 31-Aug-11)
http://www.ecommercetimes.com/story/73187.html

Steamed Shareholder Sues Google Over Drug Ads Debacle
(Posted 30-Aug-11)
http://www.ecommercetimes.com/story/73179.html

VMware Floats a Global Cloud
(Posted 29-Aug-11)
http://www.ecommercetimes.com/story/73168.html

10 Steps to Cloud Control
(Posted 27-Aug-11)
http://www.ecommercetimes.com/story/73160.html

The Best Protector of Privacy Online: Market Competition
(Posted 26-Aug-11)
http://www.ecommercetimes.com/story/73152.html

RIM Reaches for the Social Music Cloud With New BBM Service
(Posted 25-Aug-11)
http://www.ecommercetimes.com/story/73150.html

This Week's Top News Headlines From TechNewsWorld

Galaxy S II Whirls Into US
(Posted 31-Aug-11)
http://www.technewsworld.com/story/73186.html

Microsoft Ties a Ribbon on Windows 8 Explorer
(Posted 30-Aug-11)
http://www.technewsworld.com/story/73177.html

Steve Jobs' Exit: The Day the Magic Died
(Posted 29-Aug-11)
http://www.technewsworld.com/story/73157.html

The Next New Cyberdefense Strategy: Monitor Everything
(Posted 27-Aug-11)
http://www.technewsworld.com/story/73162.html

Where the TouchPad Went Fatally Wrong
(Posted 26-Aug-11)
http://www.technewsworld.com/story/73154.html

Have Apps, Will Travel - Part 1
(Posted 25-Aug-11)
http://www.technewsworld.com/story/73142.html

This Week's Top News Headlines From CRM Buyer

Riding the Salesforce Wave
(Posted 31-Aug-11)
http://www.crmbuyer.com/story/73185.html

Federal CIOs: With More Authority Comes More Accountability
(Posted 30-Aug-11)
http://www.crmbuyer.com/story/73174.html

Salesforce.com Innovation in the Spotlight
(Posted 29-Aug-11)
http://www.crmbuyer.com/story/73163.html

SAS Social Media Analytics Keeps an Album of Performance Snapshots
(Posted 26-Aug-11)
http://www.crmbuyer.com/story/73137.html

Mobile CRM: Go Green to Get Green
(Posted 25-Aug-11)
http://www.crmbuyer.com/story/73143.html

This Week's Top News Headlines From LinuxInsider

TrueCrypt Locks Down Data In a Rock-Solid Vault
(Posted 31-Aug-11)
http://www.linuxinsider.com/story/73175.html

The Death of the Smartphone
(Posted 30-Aug-11)
http://www.linuxinsider.com/story/73173.html

On Slashdot's Lost Taco and Apple's Big Turnover
(Posted 29-Aug-11)
http://www.linuxinsider.com/story/73164.html

HP's Tablet Failure: Big Fun for FOSS Fanatics
(Posted 26-Aug-11)
http://www.linuxinsider.com/story/73148.html

As Linux Turns 20, Hopes and Wishes for Its Next 20 Years
(Posted 25-Aug-11)
http://www.linuxinsider.com/story/73146.html

This Week's Top News Headlines From MacNewsWorld

Wall Street Eases Into the Cook Era
(Posted 31-Aug-11)
http://www.macnewsworld.com/story/73180.html

'Mega Mall Story': An Addictive Battle for Hearts and Wallets
(Posted 30-Aug-11)
http://www.macnewsworld.com/story/73169.html

iTunes TV Show Rentals Canceled for Low Ratings
(Posted 29-Aug-11)
http://www.macnewsworld.com/story/73167.html

Tim Cook's Apple: Nothing Will Change or Ever Be the Same
(Posted 26-Aug-11)
http://www.macnewsworld.com/story/73153.html

Jobs to Apple's Board: 'That Day Has Come'
(Posted 25-Aug-11)
http://www.macnewsworld.com/story/73149.html

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