[Forrester Webinar] Is Your Contact Center an Asset or Road Block to Digital Transformation?

Analyst Webinar Register Now   Register Now Hi , Forrester Research has identified that high-performance companies achieve their position by becoming customer-obsessed instead of customer-led through digital transformation. Join this webinar featuring Art Schoeller, Vice President and Principal Analyst at Forrester, to learn about: Linking customer experience teams and the contact center using the Forrester Research Customer Obsessed Operating Model Contact center analytics as a rich source of insights to drive digital transformation Leveraging the cloud to become an agile Customer Engagement Center Register Now This is a Global Webinar presented Live in North America, Latin America, Europe and Asia-Pacific! Can’t make the live event? Register anyway and we'll send you the webinar recording afterwards! Best regards, Christine Taylor Genesys Webinar Team Genesys® powers the world’s best customer experiences, across every channel, on-premise and in the cloud. Great business outcomes and lasting customer relationships begin at www.genesys.com. 2001 Junipero Serra Blvd., Daly City, CA 94014, USA  |  1-800-267-1364 Copyright © 2017 Genesys. All rights reserved. Terms of Use  |  Privacy Policy