ECT News Network Weekly Newsletter

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ECT News Network Weekly Newsletter: Wednesday -- November 30, 2011

ECT News Network -- Where Business Meets Technology
http://www.ECTNews.com
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Podcast
The Automation Revelation (21:39 minutes)
UK managed service provider InTechnology says it's reaped tremendous
benefits from an automated lifecycle approach. "When you've got like 80
percent of all incidents raised automatically, it takes a massive burden
off the 24/7 teams and the customer support guys, who are not spending
the majority of their time creating incidents but actually working to
resolve them," said InTechnology's Ed Jackson.
http://www.ecommercetimes.com/shared/audio/ect-gardner-2011-08-29.mp3

This Week's Top News Headlines From the E-Commerce Times

FCC to AT&T: Forget About It
(Posted 30-Nov-11)
http://www.ecommercetimes.com/story/73863.html

Spotify Cranks Up the Volume With New App Platform
(Posted 30-Nov-11)
http://www.ecommercetimes.com/story/73864.html

FTC Puts an End to Facebook's Freewheeling Privacy Ways
(Posted 30-Nov-11)
http://www.ecommercetimes.com/story/73859.html

Cyber Monday Racks Up Impressive Gains
(Posted 29-Nov-11)
http://www.ecommercetimes.com/story/73852.html

E-Commerce Rings Up Boffo Black Friday
(Posted 28-Nov-11)
http://www.ecommercetimes.com/story/73841.html

Europe Weary of Apple, Samsung Patent War
(Posted 28-Nov-11)
http://www.ecommercetimes.com/story/73820.html

This Week's Top News Headlines From TechNewsWorld

Has Microsoft Missed the Tablet Boat?
(Posted 30-Nov-11)
http://www.technewsworld.com/story/73865.html

New Mobile App Rating System May Be Missing Some Teeth
(Posted 30-Nov-11)
http://www.technewsworld.com/story/73861.html

Can HP Printers Be Remote-Detonated?
(Posted 30-Nov-11)
http://www.technewsworld.com/story/73857.html

Next Kinect Could Be a Lot More Understanding
(Posted 29-Nov-11)
http://www.technewsworld.com/story/73846.html

Malware for Sale
(Posted 29-Nov-11)
http://www.technewsworld.com/story/73847.html

Nanoparticle Monster Batteries Could Make Wind and Solar Power More
Practical
(Posted 28-Nov-11)
http://www.technewsworld.com/story/73838.html

This Week's Top News Headlines From CRM Buyer

The 4 Laws of Conservation in CRM
(Posted 30-Nov-11)
http://www.crmbuyer.com/story/73856.html

White House, Congress Renew Cybersecurity Push
(Posted 29-Nov-11)
http://www.crmbuyer.com/story/73851.html

Choppy Waters Ahead for the Federal IT Market, Part 2
(Posted 28-Nov-11)
http://www.crmbuyer.com/story/73831.html

This Week's Top News Headlines From LinuxInsider

Sometimes Wine Relaxes Linux, Sometimes It Just Causes Headaches
(Posted 30-Nov-11)
http://www.linuxinsider.com/story/73845.html

The Flowering of Open Innovation
(Posted 29-Nov-11)
http://www.linuxinsider.com/story/73850.html

Why Do People Keep Using Windows?
(Posted 28-Nov-11)
http://www.linuxinsider.com/story/73825.html

This Week's Top News Headlines From MacNewsWorld

Apple's Bright, Shiny Black Friday
(Posted 30-Nov-11)
http://www.macnewsworld.com/story/73858.html

Fire in the Sky: iPhone Ignites on Australian Flight
(Posted 29-Nov-11)
http://www.macnewsworld.com/story/73853.html

An iPad Lover Plays With Fire, Part 2
(Posted 29-Nov-11)
http://www.macnewsworld.com/story/73849.html

Does Any App Play Straight Poker Anymore?
(Posted 28-Nov-11)
http://www.macnewsworld.com/story/73839.html

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