Hi there,
Join our NICE Talks to hear answers to questions you ask about AI for CX. In each session, we will take a deep dive into one pre-selected question. This week you asked:
Can customer journeys be automated with AI? In this webinar,
Jon Arnold, Principal at J Arnold and Associates, and
Elizabeth Tobey, Head of Marketing, Digital and AI at NICE, will discuss:
- How you can automate customer journeys with AI-driven workflows and insights
- Best practices for balancing automation and human engagement to enhance customer satisfaction
- The impact of AI in reducing operational friction, boosting agent productivity, and improving customer loyalty
Join us on
Thursday, December 12th at 11 AM ET.
Even if you can't make it to the live session, be sure to register, and we'll send you the session recording to watch at your convenience.
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