As companies and governments ask employees to work from home due to the COVID-19 outbreak, NICE inContact is here to help. Keep your agents safe and quickly ensure continuity of service to your customers during this potentially disruptive time.
Report: 2020 online shopping habits and retailer strategies
Episerver surveyed over 4,000 global online shoppers about their online consumer behavior and expectations. Download the report to understand consumers’ buying behaviors and learn how retailers are delivering customer-centric digital experiences.
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