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Wednesday 13 June 2018

[REGISTER TODAY!] Expert Forum: Choosing the Best Path for Transforming a Legacy Contact Center

GENESYS
Analyst Webinar
Register Now
Hello Sir/Madam,

You want a strong contact center platform for the future. Outdated technology can become a liability to the business, a hindrance to employees and a potential crisis-in-the-making if it’s approaching end of support. The best way forward is with a customizable program and service options that offer the flexibility to modernize at your pace - on your timeline and budget.

Join this webinar to hear from special guest speaker Art Schoeller, Vice President and Principal Analyst, Forrester, as he discusses critical success factors when transforming your contact center technology.

Learn critical insights about:

  • How the risks associated with older platforms expose you to far more than security vulnerabilities and learn about four less-obvious and hidden risk areas
  • How to avoid common pitfalls when considering available options - upgrade, migrate, transition - and accurately assess associated business value and risks
  • Going beyond technology and deployment to learn six critical considerations for choosing your best way forward
Register Now

If you can’t make the live session, register anyway and we’ll send you a link to the recording.

Best regards,
Christine Taylor
Genesys Webinar Team

Genesys® powers the world’s best customer experiences, across every channel, on-premise and in the cloud. Great business outcomes and lasting customer relationships begin at www.genesys.com.

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