[Forrester Webinar] AI Can Improve Your Customer Experience. Don't Put your CX in Jeopardy!

Analyst Webinar Register Now   Businesses are focusing more than ever on improving customer experience through automation across multiple departments, including marketing, customer care, and digital commerce. While automation is a major game changer, it does not magically fix all issues. Blending automation with artificial intelligence (AI) and the human touch delivers the most efficient and ideal customer experience. Join this analyst webinar with Forrester to learn the emerging AI trends for customer experience and how to: Incorporate human-enabled AI into your existing operations Evaluate the cost-effectiveness of AI Measure success and key use cases for improved customer Get ready for a fun twist! As a webinar attendee you will be able to engage with our speakers in a Jeopardy!* style game to challenge yourself to beat the AI experts and even earn prizes. Get your pulse racing as you watch the experts duel while you glean ideas on how to get started with your AI strategy to improve customer experience. *Jeopardy! is a popular American game show with a twist—the answers are given first, and then the contestants supply the questions.  Register Now This is a global webinar presented live in North America, Latin America, Europe and Asia-Pacific! Can’t make the live event? Register anyway and we'll send you the webinar recording afterwards! Best regards, Christine Taylor Genesys Webinar Team Presenters Dipali Mehta Product Marketing Director at Genesys Christopher Connolly VP Solution Strategy at Genesys Kate Leggett VP, Principal Analyst at Forrester Genesys® powers the world’s best customer experiences, across every channel, on-premise and in the cloud. Great business outcomes and lasting customer relationships begin at www.genesys.com. 2001 Junipero Serra Blvd., Daly City, CA 94014, USA  |  1-800-267-1364 Copyright © 2017 Genesys. All rights reserved. Terms of Use  |  Privacy Policy

 

 

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