It’s hard to keep up with the future of your digital customers if you're weighed down by systems anchored in the past. In order to drive business growth and build customer loyalty from the contact center, it’s time to bury your aged infrastructure and modernize to support great customer experiences across all channels! Register now to hear from a panel of leading businesses, including Citrix, Transat and AAA, who successfully replaced legacy contact center infrastructure with an omnichannel customer experience platform. Moderated by customer engagement industry maven, Sheila McGee-Smith, you’ll learn which business needs drove the change from old to new, the migration strategy including pitfalls to avoid, and the benefits realized. This is a Global Webinar presented Live in North America, Latin America, Europe and Asia-Pacific! Can’t make the live event? Register anyway and we'll send you the webinar recording afterwards! Best regards, Christine Taylor Genesys Webinar Team |
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