Tech Blog New: May 2024

Thursday, 30 May 2024

{JUST ANNOUNCED} An Avenger is coming to FORWARD...

Keynote Speaker Jeremy Renner will be at FORWARD

You know him as Hawkeye from Marvel's Avengers. Or as Mike from Mayor of Kingstown.

But here's one thing you didn't know about Jeremy Renner…until now: He'll be joining Rubrik for Forward!

From his on-screen action to his real-life heroism and tales of resilience, Jeremy has a lot to share—and you'll have a lot to remember!

Join us virtually June 4–5 as we talk about bouncing back from cyberattacks and adversity, so you can stand back up as strong as Jeremy.

Click below to save your spot!

Tuesday, 28 May 2024

Elevate Your Expertise in IT

The online Master of Science in Information Technology program from the University of Cincinnati is designed to equip you with the necessary skills to solve complex problems and lead technology-driven initiatives. Taught by industry professionals, the program is completely online, making it convenient for you to advance your career in IT.

UC's Master's in IT program places a strong emphasis on understanding technology and its impact on people and organizations.

Learn More

OUR PROGRAM HIGHLIGHTS

Earn Your Degree on Your Time

Our flexible online programs are designed to fit your work-life schedule. Coursework is completed entirely online with no campus visits required.

Personalized Start-to-Graduation Support

A dedicated student support team will be there to guide and assist you from application to graduation.

Strong Job Outlook

According to the U.S. Bureau of Labor Statistics, computer and information technology fields are expected to grow at a rate of 15% in the next ten years. The median salary is $100,530, double that of annual wages for all occupations.

Take the Next Step With an MSIS Degree from UC's Lindner College of Business

Select Your Focus Area From Multiple Options

Students enrolled in our master's program have the option to focus their electives within the master degree in various areas including cybersecurity, networking, software development, mobile computing, and more.

Education You Can Afford

Investing in your future can fit your budget. We offer a variety of financial assistance and grant opportunities.

This email was sent by: University of Cincinnati Online
Edwards One 3110, 45 W Corry Blvd, Cincinnati, OH, 45221-0208 US

Privacy Policy | Unsubscribe

Wednesday, 22 May 2024

Digital customer experiences made simple—just for you

‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

Get customer interactions right the first time, every time, with exceptional DX

Ever-evolving technology and heightened customer expectations are keeping CX leaders on their toes. How do you accommodate every customer and promote long term loyalty? You need advanced tools and technologies to forge unforgettable, personalized customer interactions, and a first-rate digital experience (DX) strategy is your ace in the hole to make it happen.

Our Digital Experience (DX) for Dummies guide will give you industry-leading insight into how to win at DX, including:

Implementing advanced self-service backed by data-driven technology and AI
Bridging the gap between customer expectations and what your brand can deliver
Empowering your workforce with tools that automate mundane tasks, boost job satisfaction, and more
Analyzing interaction data to produce better, more personalized experiences

Set your business up for CX success with a DX strategy that's second to none.

Read now

www.nice.com

	NICE is pleased to make available information on products and services that may be of interest to you in your organization or career. You have received this advertisement as a service of NICE, 221 River St, 10th floor, Hoboken, NJ 07030.

Wednesday, 8 May 2024

You Asked—What can AI (really) do to improve CX, and what do you need for real results?

Hi there,

Join our spring NICE Talk to hear answers to questions you ask about AI for CX. In this session we will take a deep dive into one pre-selected question. This week you asked—What can AI (really) do to improve CX, and what do you need for real results? Industry analyst Omer Minkara, vice president & principal analyst at Aberdeen, Aaron Rice, general manager, CXone Expert at NICE, and Elizabeth Tobey, head of marketing, AI & Digital at NICE, will discuss:

Magic vs reality: what AI can really do for contact centers
4 practical ways to use AI in CX programs
AI management is knowledge management

Join us on Thursday, May 16th at 11:00 am EST.

Even if you can't make it to the live session, be sure to register, and we'll send you the session recording to watch at your convenience.

What question is at the top of your mind about AI for CX? We want to know!