| How employing deep visibility into every customer transaction can give you the confidence you need to embrace the busiest online season of the year. |  | | | 
| |  | | | | Online retailers are faced with a big challenge as the holidays move in closer by the day. It's the balance between a rich and rewarding customer experience and the speed of their web site. Great online experiences drive revenues and poor experiences slam abandonment and brand. | | | Learn from RoomsToGo.com’s experience with Michael Austin, e-Commerce Director presenting how employing deep visibility into every customer transaction can give you the confidence you need to embrace the busiest online season of the year! | | | |  | Just in Time!
Avoid Cyber Monday's
"Too Late Tuesday" | |  | Thursday, October 3, 2013
1:00 EST / 10:00 PST | |  | |  | | | | | | | | | | | | Featured speakers Michael Austin, e-Commerce Director, RoomsToGo.com, and Klaus Enzenhofer, Senior Technical APM Strategist, Compuware Center of Excellence, will discuss how employing deep visibility into every customer transaction can give you the confidence you need to embrace the busiest online season of the year. | | | With best practices shared from both RoomsToGo.com and Compuware, you'll learn: | | - What the top application performance landmines are in a production environment, and how to avoid them
- How to "lightning-speed" identify and resolve application performance issues before they impact your crucial holiday revenues
- Three tips for managing the complexity of online retail with perfect customer experiences
| | | | | | |  |  | ![]() | Michael Austin
e-Commerce Director, RoomsToGo.com | ![]() | | Mike and his team provide the ecommerce platform and integration for the company's interactive e-commerce showroom for the U.S.'s largest independent furniture retailer. | ![]() | | Mike's background in IT and Decision Support systems include the retail, tour and travel industries. He is a committed customer experience champion and is continually striving to provide best-in-class experiences for RTG's online and multi-channel shoppers. | | ![]() |  |  | ![]() | Klaus Enzonhofer
Senior Technical Strategist Center of Excellence, Compuware | ![]() | | In his role, Klaus influences the strategic direction and development of Compuware APM. Klaus has deep experience gleaned from years of developing and running large scale web portals for online businesses. | | | | | | |  | | | | | About Compuware APM
Compuware APM is the industry's leading solution for optimizing the performance of web, non-web, mobile, streaming and cloud applications. Driven by end-user experience, this new generation of application performance management provides the only unified coverage of the entire application delivery chain – from the user, through the cloud, to the data center -- with the deepest 24X7 application visibility by tracing every transaction in production from user-click to code-line. It is the most comprehensive APM cloud solution available, and uniquely provides APM for mobile web and native applications. As the only life cycle-oriented APM solution, it provides a common system for production personnel, application developers and test engineers. | | Why Compuware APM
Unlike traditional APM solutions that are heavy, difficult and reactive, Compuware APM is light, smart and proactive. Much different from the old generation of APM, Compuware is built for today’s modern, dynamic, virtualized, web, enterprise and mobile applications. | | | Learn more about Compuware APM | | |
