Hi there,
Join our NICE Talks to hear answers to questions you ask about AI for CX. In each session, we will take a deep dive into one pre-selected question. This week you asked—
Can AI End the CX Frustration Loop? Featuring guest speaker
Christina McAllister, Senior Analyst at Forrester, and
Elizabeth Tobey, Head of Marketing, AI & Digital at NICE, who will discuss:
- How AI can help reduce repetitive tasks and create seamless customer interactions.
- The importance of personalized, human-centered AI for delivering better customer experiences.
- Why companies need to move beyond generic AI solutions and embrace more adaptive, customer-centric approaches.
- Practical examples of self-service AI that works—and where it can fail.
- The key steps your company can take to improve digital-first customer service using AI.
Join us on Thursday, October 17th at 11 AM EDT.
Even if you can't make it to the live session, be sure to register, and we'll send you the session recording to watch at your convenience.
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