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Wednesday, 12 March 2025

E-Commerce Minute for vasy

E-Commerce Minute

March 12, 2025

Consumer Spending on Mobile AI Apps Soaring Despite Trust Issues

AI-powered mobile apps are rapidly shaping the digital economy, driving consumer engagement and spending. However, as this trend accelerates, stronger trust in e-commerce platforms is essential to sustaining growth.

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S P O N S O R E D

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Getting accurate product cost data is crucial for growth. Settle unifies invoices, payments, and inventory to help ecommerce operators uncover true costs and boost margins—all in one platform.

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Retailers Leverage 'Subscribe and Save' To Compete in Challenging Market

As online markets become increasingly competitive, retailers are turning to "subscribe and save" services to sustain sales and build customer retention.

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DXL Big + Tall Dresses Up Personalization With Bluecore AI

DXL, the big and tall men's retailer with 300 U.S. stores, an e-commerce site, and a mobile app, has partnered with Bluecore to enhance personalization and customer engagement.

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Quality Leads That Turn Into Deals

Full-service marketing programs from the E-Commerce Times deliver sales-ready leads. Our custom campaigns connect you with key stakeholders who are ready to engage.

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Edtech Company Chegg Sues Google Over AI Overviews

In its court filing, Chegg argues that Google forces companies to supply proprietary content in order to be included in Google’s search function, unfairly exercises its monopoly power within search, and reaps benefits from Chegg's content without paying for it.

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The Future of AI in Retail: Smarter Merchandising, Better CX

No longer just a tool for efficiency, AI is revolutionizing how retailers personalize shopping experiences, optimize product discovery, and drive customer engagement.

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TRENDING

TRENDS

Paradoxical Behavior Makes Consumers Unpredictable: Report

MARKETING

Video’s Growing Role in Customer Engagement

E-COMMERCE

Images Are Money

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Thursday, 20 February 2025

You’re Invited! Redefine your customer service with AI

 
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Redefine what's possible in customer service automation. Join our series to learn how CXone Mpower orchestrates AI-powered workflows, agents, and knowledge to achieve the C-suite's ultimate goals—lower costs and higher satisfaction on a massive scale.

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Day 1: How to Build a Foundation for AI-Powered Service
Tuesday, February 25th at 11:00 AM ET
Explore the key trends and challenges shaping the future of customer service and how to establish a strong foundation with an AI hyper-platform. Featuring:
  • Robin Gareiss CEO and Principal Analyst, Metrigy
  • Andy Traba VP of Product Marketing, NICE

Day 2: The Big CX Picture: Aligning People, Processes, and AI
Wednesday, February 26th at 11:00 AM ET
Discover why alignment across teams and systems—powered by AI—is critical for driving meaningful customer outcomes and how one unified platform can accelerate results. Featuring:
  • Liz Miller VP and Principal Analyst, Constellation Research
  • Tamsin Dollin Director of Product Marketing, NICE

Day 3: CXone Mpower in Action: The Future of AI-Powered Experiences
Thursday, February 27th at 11:00 AM ET
See CXone Mpower in action with a live demo, showcasing groundbreaking innovations like agentic AI, experience memory, and proactive engagement to redefine what's possible. Featuring:
  • Amy Stapleton Senior Analyst, Opus Research
  • Jennifer Wilson Director of Product Marketing, NICE
 
 
 
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