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Tuesday, 28 January 2025

You're Invited! How AI is Changing CX Forever

 
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Hi there,
 
Are you ready to transform the customer journey with AI? Join us to explore how proactive AI agents are improving CX by automating processes, anticipating customer needs, and delivering unparalleled support.

You Asked: How Does Automation with Proactive AI Agents Improve the Customer Journey?

Tuesday, January 30, 2025 at 11 AM ET 

Get actionable insights so you can:
  • Predict and resolve customer issues before they surface.
  • Deliver seamless, always-on support with AI agents.
  • Balance human connection with AI-driven efficiency.
Featuring:

Robin Gareiss CEO and Principal Analyst, Metrigy
Elizabeth Tobey Head of Marketing, AI & Digital, NICE
 
 
 
  Register now
 
 
 
 
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Monday, 6 January 2025

You’re Invited! Exclusive insights on the top 5 AI trends

 
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Hi there,
 
Are you ready to turn 2025's CX trends into your competitive edge? Backed by industry data and real-world case studies, you'll learn how top brands are cutting costs while boosting CSAT. Discover how to act on these trends and lead your organization to the forefront of AI-powered CX in 2025 and beyond.

Top 5 AI Trends Transforming Customer Service in 2025
Thursday, January 9, 2025 at 11 AM ET

Get actionable insights so you can:
  • Drive efficiency and satisfaction by deploying AI across every CX role
  • Scale support 24/7 with autonomous AI agents while reducing operational costs
  • Create the perfect blend of human connection and digital convenience
Featuring:

Guest Speaker Shep Hyken, Award-Winning CX Expert
Michele Carlson, Director of Product Marketing, NICE
 
 
 
  Register today!
 
 
 
 
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